Sutherland Global Services Private Limited job opening

  Role Associate/Senior Associate -(NonTechnical)

  Experience : 0 - 5 years 

 Location : Hyderabad /Secunderabad (WFH during Covid)  

Job Location: Hyderabad (Must be able to join immediately) 

Interview Mode: Virtual Interviews   

For more Information: Abraham -6238313941

Apply link : Click Here to Apply

Job Highlights

 · Should be ready to work with rotational shifts 24 / 7. 

 · Achieve and maintain required metrics and goals

 · Any Graduation (Mandatory) 

 · Currently WFH,should be ready to work from office depends on pandemic conditions Job description  

  Job Description :

 * Achieve and maintain required metrics and goals 

 * Work pro-actively to ensure potential issues are escalated appropriately. * Work as part of the team to ensure the program floor is a positive and professional
environment. 

 * Provide support in projects and initiatives as and when required.
Education :

* Any Graduation (Mandatory)
Desired Candidate Profile : 

 * Fresher or max 1 year of work experience in email or chat support (preferred but not required)

 * Ability to use Computer Systems application usage (shortcuts, alternating windows, navigating tools) 

* Knowledge of browsers (IE8, Chrome) 

* Excellent Typing Skills 

* Fluent comprehension and composition skills while communicating and retaining shared thoughts 

* Good understanding of email/chat etiquette 

 * Ability to maintain and manage active engagement during communications

 * Should be ready to work with rotational shifts 24/7  * Currently WFH, should be ready to work from office depends on pandemic conditions.

Industry Type  : BPO / Call Centre

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Employment Type :Full Time, Permanent 

 Role Category : Back Office/Web/Transaction Processing 

 Education 

 UG :Any Graduate 

 Key Skills

Non Voice Process