Apply Job Opening at Replicon 

Salary Package:- CTC – INR 21,500/ Month – for first 6 months of internship, After 6 months – 3.3 LPA

Shift:- Night Shift

Date of Joining:- Immediate

Education:-

• BE / B TECH (All Branches Except Computer Science and IT Are eligible); BCA/BSC and Undergraduates can apply for the role

• Knowledge of programming languages will be a plus
• Very Strong written and verbal presentation/communication skills (ESSENTIAL)
• Excellent interpersonal skills
• Inclination towards technology
• Intermediate with MS Office

• Replicon is searching for self-motivated, highly engaging individuals to join our Product Support Team in our Bangalore office as an “Intern – Product Support”. The Intern – Product Support in Replicon is not only a Support Professional, but also a researcher, a tester, and a consultant to both customers and the Product Management Team.
• In this role, you will be working with customers from all over the world resolving Level 1 customer issues, escalating critical issues to Tier 2 teams, and reaching solutions that are mutually beneficial to Replicon and its customers.

• Responsibilities:-If you are right out of college or trying to take your first step to kick-start your career and to be sure you are in a supportive and nurturing environment, then take this opportunity to come to meet us for an interview.
• Key responsibilities will include providing pleasant and professional customer service and technical support to current and potential customers of Replicon’s Product Suite and related environment via Telephone, Email, and Chat.
• Applying technology in multiple ways to configure the product and helping the customers resolve all queries related to Replicon products.
• Solid understanding of product’s advantages and limits and suggesting ways of improving the product via internal escalations.

• Ensure customer issues and queries are handled professionally and efficiently within the agreed SLA
• Works well with customers to maintain a high level of customer satisfaction and develop strong relationships by being a consultant and providing the right resolutions.
• Learn and stay current with product knowledge of Replicon’s software and its range of product solutions.
• Help Replicon customers maximize their business benefits from Replicon’s solutions.

Test Instructions:-

• Make sure you have a proper internet connection.
• If your computer is taking unexpected time to load, it is recommended to reboot the system before you start the test.
• Once you start the test, it is recommended to pursue it in one go for the complete duration.
• Although some of your answers are automatically saved by the Test interface, it is recommended that you manually submit all your answers before the test ends. This ensures that the most recent version of your answers is submitted in the Test. During the Test, you can modify and submit your answers any number of times.

Starts at:- Thu, August 5th, 2021, 7:10 PM, IST

Enda at:- Fri, August 13th, 2021, 6:00 PM, IST

Duration:- 30 minutes